Employee engagement has been a focus for people management research and practice for around ten years and it has developed in more than one direction and with different definitions.

The authors of these thought pieces offer different perspectives, based on their area of activity: HR practice, consultancy and research. The thought pieces reflect a number of current discussions that take place in relation to employee engagement, including some of the more challenging perspectives that can easily be overlooked, and give strong pointers on what needs to happen next for the area to maintain relevance.

This publication is the first of two outputs from a special interest group (SIG) on the Future of Employee Engagement, set up under the auspices of the Engage for Success Guru Group. The SIG is facilitated by Dilys Robinson of the Institute for Employment Studies and Jonny Gifford of the CIPD. A white paper on the future of engagement will follow this publication.


Download the whole report or the individual thought pieces below:

What is employee engagement and does it matter? An evidence-based approach

Author: Rob B Briner



The route to employee engagement is a worthwhile slog

Author: David Smith



Employee engagement: How is it changing and what drives it?

Author: Peter Cheese



The past, present and future role of engagement in modern society

Author: Richard Crouch



Time to focus on employee voice as a prime antecedent of engagement: Rediscovering the black box

Author: John Purcell



The future of engagement: Conversational practice

Author: Martin Reddington



The future of employee surveys

Author: Gary Cattermole




Social media and employee engagement

Author: Michael Silverman



Is it right to expect employees to be permanently engaged?

Author: Linda Holbeche



Are we now mature enough to ask the harder questions, the ‘engage with what?’ challenge

Author: Paul Sparrow



The future of research in employee engagement

Author: Katie Truss

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