Performance management is key to enhancing organisational success. Employees need to understand their expected contribution to business objectives and be motivated and equipped with the skills, resources and support to achieve this. Various tools can be used but a good performance management process revolves around ongoing conversations on progress towards objectives. People managers at all levels should reinforce organisational purpose and link objectives at organisational, department and individual levels.

Here we provide information and guidance on competency frameworks, performance appraisals, giving feedback and how organisations can improve their performance management processes.

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